Frequently Asked Questions
What are your training guarantees?
Training is only as effective as the effort put forth by the owner(s). We can ony provide instruction - what you do after a training session will guarantee the outcome. Many large franchises provide clients with the illusion of a lifetime guarantee which is not realistic.
How long will it take to train my dog/puppy?
Training time will vary.
What is your cancellation policy?
We make every effort to accommodate you and your family's schedule. If a client fails to give at least 24-hours cancellation notice, or is not present at the time of scheduled appointment, session fees are still due. For a training package, the session will still be counted as one session.
Are training fees refundable?
Do you train aggressive dogs?
Where do you conduct training?
Wolffe Puppy Training, based in Aldie, Va specializes in private in-home puppy and dog training. We work around your busy schedule and are available by appointment 7 days a week.
Do you do group training classes?
We strongly believe that there is no one size fits all approach to training. We will customize and tailor a specific training program to achieve the results that you and your family deserve.
What ages do you train?
We train all dogs from puppies to retirement. We encourage beginning training as soon as your puppy comes home. We recommend that your puppy be properly vaccinated and vet-cleared of any medical issues before starting training.
What equipment do you use?
For safety reasons, we will NOT use shock or prong collars. We want your dog/puppy to feel safe and comfortable following you. We will use whatever equipment the client has available as long as it encourages a safe training environment. We do not sell training equipment.
What health and safety precautions do you practice to prevent the spread of disease and germs?
We take several precautions to ensure we use safe, clean training equipment and follow basic general hygiene practices. Whether it is equipment we provide during training, or a client's available equipment, we have always made it a practice to thoroughly wipe down everything we use with pet-friendly disinfecting cleaners, as well as sanitize and wash our hands before, during and after each session.
The Wolffe Pack
How qualified are your Wolffe Pack members?
Each member of the Wolffe Pack must go through a strict vetting process to ensure only the most friendly and reliable animal lovers provide care for your pets. Background checks may be available on request.
Why should you choose Wolffe Puppy Training?
Scott is a fantastic asset to any dog-family! He is a CGC Evaluator with more than eight years of experience. He is familiar with a wide variety of breeds, large and small, and has experience working with clients of all ages, including those with special needs.
Scott is one of the few trainers that does NOT use shock or prong collars to get results.
COVID-19 and your pets
Centers for Disease Control – What to know about COVID-19 and pets
CDC is aware of a small number of pets worldwide, including cats and dogs, reported to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19.
Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low.
It appears that the virus that causes COVID-19 can spread from people to animals in some situations.
Treat pets as you would other human family members – do not let pets interact with people or animals outside the household. If a person inside the household becomes sick, isolate that person from everyone else, including pets.
This is a rapidly evolving situation and information will be updated as it becomes available.
Should I walk my dog?
Walking a dog is important for both animal and human health and well-being. Walk dogs on a leash, maintaining at least 6 feet (2 meters) from other people and animals, do not gather in groups, and stay out of crowded places and avoid mass gatherings. Do not go to dog parks or public places where a large number of people and dogs gather. To help maintain social distancing, do not let other people pet your dog when you are out for a walk.
Centers for Disease Control - How to protect your pets FAQ
Until we know more about how this virus affects animals, CDC encourages pet owners to treat pets as you would other human family members to protect them from possible infection. This means limiting contact between pets and people or animals outside the household as much as possible and avoiding places where large numbers of animals and people gather.
What is known about companion animals and SARS-CoV-2 (COVID-19)?
Below are key things to know to help you stay safe and healthy around your pets:
- At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19. Based on the limited data available, the risk of animals spreading COVID-19 to people is considered to be low. Further studies are needed to understand if and how different animals could be affected by the virus and the role animals may play in the spread of COVID-19.
- We are still learning about this virus, and it appears that in some rare situations, people can spread the virus to animals.
- If you are sick with COVID-19 (either suspected or confirmed by a test), you should restrict contact with pets and other animals, just as you would with people.
- When possible, have another member of your household care for your pets while you are sick.
- Avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food or bedding.
- If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with them and wear a cloth face covering.
- Until we know more about how this virus affects animals, treat pets as you would other family members to prevent them from getting infected.
- Although we know certain bacteria and fungi can be carried on fur and hair, there is no evidence that viruses, including the virus that causes COVID-19, can spread to people from the skin, fur, or hair of pets.
- Do not let pets interact with people or other animals outside the household.
- Walk dogs on a leash, maintaining at least 6 feet from other people and animals.
- Avoid dog parks or public places where large numbers of people and dogs gather.
- Keep cats indoors when possible to prevent them from interacting with other people or animals.
- Because all animals can carry germs that can make people sick, it’s always a good idea to practice healthy habits around pets and other animals.
- At this time, routine testing of animals for this new coronavirus is not recommended.
What protective health and safety protocols do we practice to help prevent the spread of germs and disease?
We have always taken precautions to ensure the health and safety of everyone involved in our training sessions. We always try to accommodate any special requirement or needs of our clients. Along with our regular hygiene habits we have added extra measures to prevent the spread of germs and disease to include:
Washing hands or use hand sanitizer, and alcohol wipes before, during and after each training session.
Clean and disinfect all leashes and other training equipment with an EPA-registered, hospital grade disinfectant.
Wear gloves, masks and any other appropriate PPE to protect everyone involved in the training session.
Centers for Disease Control - Staying Healthy Around Animals
In the United States, there is no evidence that animals are playing a significant role in the spread of COVID-19. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. However, because all animals can carry germs that can make people sick, it’s always a good idea to practice healthy habits around pets and other animals.
Wash your hands after handling animals, their food, waste, or supplies.
Practice good pet hygiene and clean up after pets properly.
Talk to your veterinarian if you have questions about your pet’s health.
Be aware that children 5 years of age and younger, people with weakened immune systems, and people 65 years of age and older are more likely to get sick from germs some animals can carry.
Client Pre-training Preparation Checklist (Before Training)
Before your trainer arrives for your training session, we ask that clients also take appropriate health and safety precautions to prevent the spread of germs and disease as well.
Let your trainer know immediately if anyone in your household has been sick, or has been around anyone that has been sick.
Wash your hands before, during and after your training session.
Wash or wipe down your dog using only pet-friendly products. Do not wipe or bathe your pet with chemical disinfectants, alcohol, hydrogen peroxide, or any other products not approved for animal use.
Use an EPA-registered disinfectant to clean your personal dog training items and rinse thoroughly with clean water afterwards.
Wear appropriate PPE such as gloves, and wearing a cloth face covering or mask during your training session. Do not put face coverings on pets!
- Limit training participants to no more than 3 people at a time working directly with the trainer. If there are other family members, they may observe the training session while practicing social distancing.
- Maintain at least 6 feet of space between yourself and others if possible.
- Do not let pets interact with people or other animals outside the household.
Protect your pets if you are sick with COVID-19
People sick with COVID-19 should isolate themselves from other people and animals, including pets, during their illness until we know more about how this virus affects animals. If you must care for your pet or be around animals while you are sick, wear a cloth face covering and wash your hands before and after you interact with pets.
Check the CDC website for more information and guidance on how to protect your pets if you are sick.